Going Beyond Broadcast: Build Better Experiences For Connected Sports Fans

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More and more people utilize connected devices, streaming services and social media platforms while following the teams and games they love. Cole Sletten describes environments where fans enjoy unprecedented immediacy, access, and insight.Fans want the latest news, the ability to watch there team anywhere on multiple devices, and a thorough understanding of what is happening and why.The article goes on to describe a few things enhanced technology in sports can lead to: elevated in-person experience, well armed analysts, and the creation of new perspectives. Furthermore, how in-stadium customer service can be used to improve attendance.

Read the full article at mediapost.com.


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